FAQ
Frequently Asked
Questions
Ransom Art is a family-run online art dealership based in London. With over 30 years of experience, our roots trace back to our galleries on Pimlico Road in Chelsea. Evolving with the times, we’ve flourished into a thriving online platform offering the highest quality artworks from emerging and established artists. Our collection includes paintings, prints, sculptures, and photography by internationally recognized artists and photographers. As an online dealership, we always strive to offer you the best possible market prices for our artworks. Learn more about us here About US
Absolutely! Our experienced art advisors are available to provide personalized guidance and recommendations based on your preferences and collection goals.
Certainly! Visit our “Sell” page and get in touch for a free valuation.
Consignments are artworks sold on behalf of our clients. Some consigned artworks are available for purchase directly through our website. If you’re interested in a consigned artwork, fill out the form or contact us via email, and a member of our team will confirm its availability and provide further details promptly.
As an online art dealership, we no longer maintain a physical gallery. However, select artworks are housed at our London storage facility. We can arrange an in-person viewing at your home or our facility in South West London, depending on the artwork and logistical considerations. Alternatively, you may request additional photographs of the artwork, and we’ll gladly provide them.
Absolutely! Click the “Enquire” button, and send us a photo of the room where you plan to display the artwork, along with approximate dimensions. Using advanced technology, we’ll superimpose the artwork into the image, allowing you to visualize how it will complement your space effortlessly.
All our artworks are securely stored in our art storage facilities in London and across the country. While we access these facilities daily, not all artworks are stored in the same location. In-person viewings are possible but subject to availability and logistics.
Yes, clients who purchase artworks through Ransom Art are welcome to store them in our secure facility in South West London. Consignors can also store artworks they’re selling through us. Rest assured, all stored artworks are fully insured.
Since January 10, 2020, the 5th EU Money Laundering Directive has mandated anti-money laundering checks on buyers acquiring artworks priced at €10,000 or more. We take compliance seriously and may request proof of identification and address as required by law.
International orders may incur customs duties (excluding intra-EU orders) not covered in the shipping costs. While we aim to minimize customs charges in accordance with regulations, please be aware of potential fees.
Absolutely. At Ransom Art, we prioritize the privacy and security of your personal information. Your details are solely used by Ransom Art for purposes such as processing and delivering your orders, sending requested catalogues, or distributing email newsletters. If, for any reason, you wish to update or remove your details from our system, please don’t hesitate to contact us at contact@ransomart.co.uk. Your privacy is paramount, and we’re committed to ensuring your information remains safe and confidential.